Every 308 SYSTEMS is confident of our reliable and durable product designs, and we stand behind this statement by offering the industry's most comprehensive 3-year warranty (expandable to five years). In addition, we offer complimentary telephone access to in-house technical support representatives located in the United States. Exemplifying our commitment to our dedicated client base, all parts and service labor are free to our customers during the warranty period. This provides our clients with high value, technically robust, thorough and consistent care. Please contact us for additional details.
308 SYSTEMS prides ourself on creating easy to use, intuitive field command/communication products. We feel you should focus on the incident operations and not be required to have a Computer Science degree to operate the systems. Thus, each of our products has been tested for intuitive and uncomplicated operations.
Should you desire additional training on the equipemet operation, we have multiple levels of support at your disposal:
Each of our products is designed to the most stringent reliability and durability standards, resulting in highly reliable and consistently available field operations. We also understand that field operations create multiple opportunities for stressing the systems, which may require on-site support.
308 SYSTEMS Field Engineering Services support & system installation, diagnosis and repair as well as maintenance and basic operator training on all our products. We specialize in providing a high level of customer service that is focused on keeping you operational 24/7. For example, we deployed a team with 6 customized TAC-PAKs to New Orleans in support of the Katrina recovery operations 48 hours after receiving the assistance request
For customized training or field service, please contact:
308 SYSTEMS Inc
Client Services Department
Telephone: (970) 282-7006